FAQ

The style I want is sold out, when is a restock coming?

If the sold-out style you're looking for is a collab, it will sadly not be restocked. All our collabs are limited runs and will not be reproduced. If you're interested in a sold out style from our Essentials Collection, sign up for our e-mail list and hold tight! We are a small self-funded company and try our best to keep up with demand.

Where is AKILA based?

AKILA is based in the Flower District of Downtown Los Angeles. We have our own store called the Flower District Gift Shop in DTLA at 767 Santee Street where we carry AKILA along with a curation of other products and brands we admire for their modern sensibilites and sharp design.

Does AKILA have a store in LA?

Yes, we have our own store called the Flower District Gift Shop in DTLA at 767 Santee Street where we carry AKILA along with a curation of other products and brands we admire for their modern sensibilites and sharp design. We're open Monday – Saturday from 11am – 6pm, come by and say hello!

What materials are AKILA sunglasses made from?

AKILA eyewear is made from plant-based cellulose acetate, an eco-conscious alternative to cheaper plastics that allows for a wide range of unique colors and patterns. All frames are completed with sturdy barrel hinges and stainless steel temple cores for durability, then fitted with optical class 1 nylon lenses for near-perfect clarity and scratch-resistance.

Is the fit of AKILA sunglasses adjustable?

Yes! Glasses should fit comfortably and be easy to wear throughout the day. All AKILA frames can be shaped to suit your individual needs for a perfect fit.

The cellulose acetate AKILA sunglasses are made from is a malleable material that can be gently modified and gradually shaped for your specific size and use. The arms of all AKILA frames have a metallic core that holds the acetate in place and can be adjusted easily to fit your face shape. 

How should I clean my AKILA eyewear?

All sunglasses should be frequently cleaned and maintained to preserve the original design and functionality. Your AKILA eyewear is best cleaned under running water, then dried with the soft cloth included in your purchase.

Where are AKILA sunglasses made?

We work closely with our trusted suppliers in Shenzhen, China who make all our eyewear by hand. We visit our suppliers regularly and ensure everyone we work with uses ethical best-practice labor standards. Our acetate is usually Mazzucchelli, but we don't like to box ourselves in.

How do I place a return or exchange?

We offer free returns & exchanges for a full refund or store credit on all U.S. domestic orders when claimed within 14 days of your order being delivered. Click here to get started.

Please note: Items marked "Final Sale" are not eligible for return or exchange.

International orders may be returned at your expense with the courier service of your choice. Please include the order invoice in your package, and mail to:

AKILA Returns
ATTN: Your Name
767 Santee Street
Los Angeles, CA 90014