Shipping

SHIPPING + RETURNS

Need to return something? Visit our Returns Portal to get started.

Shipping to U.S. Addresses

We offer FREE ground shipping on all U.S. orders. Standard delivery is about 3-7 business days. Express 2-Day shipping is also available for $20.

Most orders will be shipped within 24 hours of the purchase date (excluding weekends and holidays). A confirmation email with a tracking link will be provided upon fulfillment.

For orders of prescription eyewear, please allow an additional 2-3 weeks.

Orders of 5 or more frames are subject to restocking fees if a home try-on is declined. Please reach out to us if you would like assistance finding a frame.


Shipping to International Addresses

We ship worldwide via DHL, FedEx and UPS. Standard delivery is about 4-7 business days but varies by country.

International buyers are responsible for any applicable duties and taxes imposed by the destination country's customs. Depending on the country, you may have the option to pay duties and VAT at checkout, in which case your order will be shipped Delivered Duties Paid (DDP).


Returns & Exchanges

We offer free returns & exchanges on all U.S. domestic online orders. Returns for a refund are eligible when claimed within 14 days of an order being delivered. Exchanges and returns for store credit are eligible when claimed within 30 days of an order being delivered. Restocking fees may apply.

Please note: Prescription eyewear orders and items marked "Final Sale" are not eligible for return or exchange. Please make sure you are confident in the style you put prescription lenses in before purchasing. Any returned merchandise MUST have the tamper-evident sticker intact on the outside right temple.

International orders may be returned at your expense with the courier service of your choice. Please include the order invoice in your package, and mail to:

AKILA Returns
(Your Order Number)
767 Santee Street
Los Angeles, CA 90014

To begin a return, please visit our Returns Portal.

Purchases made in-store are considered final sale and cannot be returned.


Refunds & Store Credit

Once your return is delivered and inspected, we will process the refund back to the original payment method. Depending on your bank, refunds will generally post to your account within 2-3 business days.

Orders of 5 or more frames are subject to restocking fees if a home try-on is declined. Please reach out to us if you would like assistance in finding a frame.


Please email info@akila.la if you require further assistance.